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Shipping & Delivery

Fast, reliable delivery to your doorstep

Shipping Information

We offer fast and reliable shipping across Uganda with multiple delivery options

🚚

Same Day Delivery

Free same-day delivery for orders placed before 2 PM in Kampala.

📦

Next Day Delivery

Next business day delivery for orders placed after 2 PM.

🌍

Nationwide Shipping

Reliable delivery to all major cities and towns across Uganda.

Delivery Timeline

Track your order from processing to delivery

1

Order Confirmed

We receive and confirm your order within 1 hour.

2

Processing

We carefully pack your organic products with care.

3

Shipped

Your order is picked up and on its way to you.

4

Delivered

Your package arrives safely at your doorstep.

Shipping Rates

Transparent pricing for all delivery options

Kampala & Surrounding Areas

Same Day Delivery

Orders placed before 2 PM

Free
Over UShs 50,000

Next Day Delivery

Orders placed after 2 PM

UShs 5,000
Standard Rate

Express Delivery

Within 4 hours

UShs 10,000
Premium Service

Other Regions

Major Cities

Jinja, Entebbe, Mukono

UShs 8,000
2-3 Days

Regional Towns

Masaka, Mbale, Gulu

UShs 12,000
3-5 Days

Remote Areas

All other locations

UShs 15,000
5-7 Days

Delivery Options

Choose the delivery method that works best for you

🏠

Home Delivery

Convenient delivery to your doorstep with flexible timing options.

  • • Morning delivery (8 AM - 12 PM)
  • • Afternoon delivery (2 PM - 6 PM)
  • • Evening delivery (6 PM - 9 PM)
🏢

Office Delivery

Perfect for working professionals who prefer office delivery.

  • • Business hours delivery
  • • Secure reception handling
  • • Professional packaging
📱

Pickup Points

Collect your order from our convenient pickup locations.

  • • Kampala CBD location
  • • Shopping mall pickups
  • • Extended pickup hours

Track Your Order

Need Help?

Phone: +256 778 111 111
WhatsApp: +256 778 111 111
Email: shipping@simonsharpproducts.com
Hours: Mon-Fri 8AM-6PM

Shipping FAQ

Common questions about our shipping and delivery services

How long does shipping take?

Same-day delivery for orders placed before 2 PM in Kampala, next-day delivery for orders placed after 2 PM, and 2-7 days for other regions depending on location.

Do you ship internationally?

Currently, we only ship within Uganda. We're working on expanding to other East African countries soon.

What if I'm not home during delivery?

Our delivery team will attempt delivery twice. If you're not available, we'll leave a card with instructions for rescheduling or pickup.

Can I change my delivery address?

Yes, you can change your delivery address up to 2 hours before your scheduled delivery time by contacting our customer service.

Is shipping free?

Free shipping is available for orders over UShs 50,000 in Kampala and surrounding areas. Standard shipping rates apply for other orders and locations.

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